FAQ
      
      Please read below, most commonly asked quetions:-
    
     
      EXHIBITOR:
  
 What sectors and categories  are represented at the BUILDEXPO?
 
  
BUILDEXPO comprises of many major categories right from building & construction, water technologies, tools & hardware to safety & security etc. For more information on the same please 
Click here 
 How do I register to exhibit at the BUILDEXPO?
  To participate you must first fill in the 
inquiry form. Based on the information you provide, we  will determine if your company can be admitted as an exhibitor and our  consultant will contact you immediately.
  Once you have filled in the inquiry form, you  will be directed to the different participating options that we offer.
 How do I register as a Sponsor at the  BUILDEXPO?
  We offer different sponsorship options  with many benefits. Please fill in the sponsorship inquiry form 
here for more information.
  
 When I register for the fair, what does that  include?
 
  Your application only includes stand / space at the exhibition with basic furniture  provision such as table, chairs, electrical socket, spot lights and waste bin. The  basic furniture provisions differ depending on the stand size. This will also  include an entry in the show catalogue as well as the exhibitor badges. 
  
  
      EXTRA ACCESSORIES:
 As an exhibitor, what additional furniture /  services can I order?
  
  You can view the list of extra furniture / services that we offer 
here.
  
 I would like to order extra accessories on-site?
  There will be a  requisition form at the reception where in you would have to fill in your  details of the items you require and our onsite team will deliver, subject to  availability and payment. Extra accessories are usually ordered a month prior  to the event, last minute orders are subject to availability.
  
  
 Can I get the stand panel  dimensions in order to print the marketing material?
  Please view the dimensions 
here.
  
 
  
      OPENING CEREMONY and EXHIBITION timings
 When is the opening ceremony and what  are the exhibition timings?
  The opening  ceremony will take place on the first day of the event at 11:00am. Exhibitors  are requested to gather at the reception area during the inauguration of the  event as the Chief Guest will make a small speech followed by the ribbon  cutting ceremony and a visit to the stands by a select group of VIP officials,  Embassies & Government officials.
  
  The Exhibition is open from 10:00  a.m. to 06:00 p.m. Exhibitors will have access to their stands one hour  before the exhibition starts each day.
      STAND SET UP
 When are we allowed to come to the  venue for setting up our stand?
 
  
  Stand construction  commences two days prior to the event. Exhibitors who have opted for the stand  are allowed setup after 03:00pm noon, one day prior to the event. For those  who have opted for raw space and ready-made designer stands, your design has to  be submitted to our on-site team and after approval you will be allowed entry  at the same time when stand construction begins. Admission to the venue is with  your Exhibitor badges. 
  
  
  
      BREAK-DOWN
 What time does the event close on  the last day?
  All exhibitors  are requested to stay in their stands till the closing of the exhibition and  not leave the stands empty. The event closes at 6:00 pm on the last day and  clients with cargo are requested to inform their cargo agents or the onsite  team about the same as no cargo will be allowed to be stored overnight.  Dismantling of the stands is done on the same day after closure of the  exhibition.
      EXHIBITIOR BADGE
 
 How can I get my badge?
  Exhibitor badges will be issued at the exhibition reception one day prior to  the event on producing the business card.
  
  
      DIRECTORY
 How can I get hold of a business  directory?
  You will receive  a copy of the business directory / Yellow pages at your stand.
      VISA
 I am traveling from abroad. Where  can I find visa information for my country?
  
  You will first need to check if there is an embassy  in your country to obtain visa information. If not, we will organize your visa  on arrival at the airport. The fees will need to be paid at immigration on  arrival at the airport. Some nationalities require special clearance and  therefore the applications must be submitted at least 30-45 days in advance.  However, please confirm your nationality with our services department on (
services@expogr.com).
      HOTEL
 Which is the hotel mentioned in your  package?
  
  Official Hotel: 
THE SAROVA STANLEY, 
Junction Of Kenyatta Avenue And Kimathi Street,
 Nairobi  CBD.
  Tel: +254 709 111 000 / +254 719 048 000
  Website: 
www.sarovahotels.com/stanley-nairobi |   Email: 
centralreservations@sarovahotels.com
  
 How far is the hotel  mentioned in your package from the exhibition center? / Can I change the hotel if  I do not like it?
 
  The  hotel is at about two minutes walk from the exhibition centre. We have selected the  best and nearest hotel as our official one and there should be no reason for  disliking them. Since reservations and payments are made in advance, it will be  difficult for us to make the change. However, please contact our on-site team  at the venue for assistance and they will try their best to satisfy you. 
      TRANSPORT
 Who will pick us up from the  airport?
  All Exhibitors  who have opted for the Full package will be picked up and  dropped off at the airport according to the timings mentioned in the filled  forms. Please ensure you fill in the right details as our service providers  will be following the chart accordingly. There will be a sign board at the  airport as well as a driver with the Buildexpo Africa 2026 Exhibition logo name  plate. Exhibitors who haven’t taken the packages can get a prepaid taxi from  the airport Taxi counter.
  
  
  
      SAFETY
 Our Company has never been to  Africa. We are slightly worried about safety and total organization of the  event?
  East Africa is as  safe as any other region in the world. Though we would say that Africans are  the friendliest people in the world, it is always necessary to take precautions  no matter where you are. There is absolutely no danger to life but petty thefts  are possible. You just need to take care of your expensive and personal  belongings such as laptops, mobiles and watches etc. by not leaving them  unattended. As far as organization is concerned, Expogroup has an experience of  29 Years in Africa. Our facilities, equipment and services are unmatched in the  region though they cannot be compared yet to exhibitions held in Germany and  other developed countries. However, facilities are being improved every year.
      CARGO
 How do I get my cargo to my stand?
  It is good to  keep all your cargo details and contacts along with you. Let our on-site team or  your consultant know which cargo agent you are dealing with and also confirm  the same with your clearing agent. Cargo can be delivered to the venue 2 days  prior to the event. It is advisable not to send all your stand material via  cargo. One may carry along with them items such as stationary, business cards  and brochures just in case the cargo is not cleared on time. Cargo should be  sent one month prior to the event and needs to be cross checked with your  agent. We will not be responsible for cargo that is not cleared on time. Please 
Click here for more information on Cargo and the contact details of  our official cargo agents
      VACCINATION
 What vaccination is required for  entry permit to Kenya?
  Please check with  your travel agent and medical authorities in your country as a yellow fever  vaccination certificate is a must for entry into Kenya. Without this  certificate immigration officials will not allow entry into the country. For  your own safety it is advisable to carry along with you a small medical kit  with basic medicines.
  
  
  
      VENUE SECURITY
 How safe is it to leave my material  in the stand?
  The Show will  have 24 hour security, but small items of value should be removed from the  premises daily for your added protection or may be kept in the lockable  showcases. We are not responsible for loss or theft of your personal belongings  such as passport, money, laptops etc.
  
  
      SMOKING
 Is the venue a smoking free area?
  The hall where  the exhibition takes place does not permit smoking; however one can smoke  outside the hall at designated special smoking zones. In Nairobi, smoking is  not permitted in public. There are special dedicated zones for smoking in the  city center and around town.
      CURRENCY
 How much money do I require to roam  around with and where do I exchange?
  Carry loose  change in small denominations as change can be a nuisance. Small change will  also help in petty miscellaneous expenses. You can either exchange your foreign  currency at the Airport/ Hotel/ or the Exhibition Center. Do not exchange money  on the road or at unknown places.
      MOBILE NUMBER
 How can I get a mobile SIM or  Internet access?
  Kenya is well  developed and items such as SIM cards and mobile vouchers can be availed from  any phone shop or store. You can also buy it at the airport where-in you have  to submit your identification. Activation is done on the spot. For  international roaming you will have to consult your service provider. You can  purchase a SIM card at the airport itself on arrival to save time.
  
  
  
      SAFARI/ CITY GUIDE
 After the exhibition, we would like  to visit a Safari of go on a tour. Can you be of any help?
  Yes, certainly. Please  ask your event manager on site or at the exhibition reception to provide you with  the details of the available options. Tour guide books are also available at  most stores.
  
  
  
      ASSISTANT
 If I require an assistant how could  I get one?
  Please inform us  in advance should you require an assistant during the exhibition as we can  arrange for one at a cost which can be paid directly to the assistant. Should  you be taking your own assistant kindly do a background check or do not leave  your stand and personal belongings entirely with them.
      VISITOR:
 
 Who can attend The BUILDEXPO?
 
  The exhibition is open to industry  professionals only. Please view the visitor profile 
here.
  
 What is the price for visiting the exhibition?
 
  
  Visiting the exhibition is free of cost. We  encourage you to pre-register online as a visitor before coming to the show.  Alternatively, you can register when you arrive at the exhibition venue by  filling in a visitor registration form. Please ensure to carry  your business cards or student ID at the show. Minors under 16 years of age are  not admitted to the exhibition due to health and safety policy.
  
 What are the visiting hours of the exhibition?
  
  The Exhibition is open for visitors from 10:00 a.m. to 06:00 p.m.